PHUKET WEB HOSTING

A SERVICE OF LEMONSURF CO. LTD. – Refreshingly Different …because service matters

Outlook / Vista timeout problem

You have the problem that your outlook stop to receive mails after a few kb and than brings you a timeout error message ?

Here is the solution and it works fine.. it is like so many things under VISTA a MS Vista problem.. 😉

  1. Go to Programs -> Accessories and right click on command prompt and select “run as administrator
  2. Then type in the following:
    netsh interface tcp set global autotuninglevel=disable

after that you Outlook is working like before under Windows XP.

Hardware Service Centers Phuket

Here a list of some service centers on Phuket for the different brands:

Hewlett-Packard (HP) Service Center

156/3 Phang-Nga Rd., Taladyai, Muang, Phuket 83000
Tel.: 076-232906
Fax: 076-232909
Mon-Fri 8:30 am – 6 pm.

Acer Service Center

156/53 Phang-Nga Rd., Taladyai, Muang, Phuket 83000
Tel.: 076-232516
Fax: 076-232519
Mon-Fri 8:30 am – 5:30 pm., Sat 8:30 am – 12:00 am.

Samsung Service Center

156/47 Phang-Nga Rd., Taladyai, Muang, Phuket 83000
Tel.:076-219873

Can’t send mails (SMTP problem)

Most of the ISP’s in Thailand started to block the outgoing mail server Port 25.

Ask your hosting company if they provide you a alternative Port (f.e. 587, 2525) and than usually everything is working fine again.

Lemonsurf / Phuket Hosting customers: please contact us and we will give you the right data to use your own SMTP server.

Here a list of SMTP servers which the different ISP’s provide:

Internet Providers in Thailand (ISP’s)

PROVIDER

SMTP SERVER

SUPPORT

HiNet (CAT) mail.cathinet.com
relay.cat.net.th
mail.cat.net.th
Direct Dial: 1322 (TT&T)
02-6141000 (24h)
Ji-Net (MaxNet) net1.ji-net.com
alias:
smtp.tttmaxnet.com
smtp.ji-net.com
02-5023456
Loxinfo mail.loxinfo.co.th 02-2638000
KSC ksc.th.com
smtp.th.com***
totadsl.th.com
02-9797000
Pacific Internet smtp.pacific.net.th
smtp5.totonline.net
Direct Dial: 1142
02-3518855
Internet Thailand mail.inet.co.th 02-2577111
076-379016
True Internet roamai.asianet.co.th
alias:
roam.truemail.co.th
mail.asianet.co.th
02-6411800
TOT smtp.totisp.net Direct Dial: 1100
076-222200
*** –> requires outgoing server authentication

VPI / VCI numbers Phuket ISP’s

The VPI and VCI numbers for the following ISP’s are:

  • TOT: VPI 1 and VCI 32
  • TT&T: VPI 0 and VCI 33
  • HiNet: VPI 0 and VCI 66